Got a TEXT?
Texas Radiology Associates is your multi-specialty radiology provider
The Process Of Your
Patient’s physician requests Radiology examination
Your physician needed further diagnosis. His/her front desk staff made an appointment for you at the imaging center.
At the imaging center
You went to the imaging center where you were assisted by a Radiology Technician. The Technician took the imaging requested by your referring physician. The type of imaging requested could be an X-ray, CT-scan, Mammogram, MRI or Ultrasound.
Imaging exam sent to TRA
The imaging center sent the images to Texas Radiology Associates. One of our radiologists have read your exam and prepared a report for your physician. This process is done remotely.
Report sent to your doctor
Your doctor received the report prepared by one of our radiologists.
Hospital sends claim to patient’s insurance
After your consultation, your physician sent a claim to the insurance company on-file.
Hospital sends patients a bill
After sending a claim to your insurance company, the hospital/clinic sends you a bill after deductible.
TRA sends claim to patient’s insurance
After submitting the report to your doctor. TRA sends a separate bill for the services provided to your insurance company.
TRA sends bill to patient
We sent you a bill for the imaging services we provided. It’s a separate bill from the hospital/clinic. You can pay your bill online using our seamless patient portal.
If you have questions, read the section below or fill out this form.
Patient Online Services
Sample Of Our Bill
Texas Radiology Associates send patients a separate bill from the hospital for our radiology services. Our bill looks like this form.
Set Up A Payment Plan
Use our patient portal to set up the payment plan most suitable for you.
Our Patient Portal
Patients can now have full access and control over their payment plans, insurance updates, statement download and more. All at our patient portal.
Medical Records Retrieval
We use Chartswap.com to help patients and attorneys retrieve medical records safey. Chartswap enables HIPAA-compliant medical record request of information (ROI) and medical records retrieval between registered requestors and medical record providers.
Frequently Asked Questions
Use the section to find most common questions and answers. If you can’t find your inquiry, use the form to contact us.
Who is Texas Radiology Associates (TRA)?
Texas Radiology Associates (TRA) is the second largest radiology group in the US. We started in 1972, and have since grown rapidly to a 140 radiologist subspecialized professional staffing company serving health centers and hospitals. Learn more about us here.
Why did I receive a text message?
If you’ve received a text from us, don’t despair! The text message is from Texas Radiology Associates (TRA) regarding an action needed on your account. For example, a balance might be remaining for the physician services provided during your recent visit.
Why am I receiving this bill?
Thank you for using our services! You are receiving this bill for the services provided by the radiologist. This charge is separate from the hospital bill.
Why do I receive separate bills from the hospital and from the physician?
Every hospital visit involves different physician specialists and hospital resources. A physician specialist is typically required to submit their billing separate from the hospital. For example, if you came to the emergency room and had an x-ray and laboratory tests, you may receive a bill from the emergency room physician for their professional services, but also, a bill from the radiologist for interpreting any x-rays.
How can I request a copy of my statement?
In order to receive a copy of your statement, please log into the Patient Portal, our patient portal, below and click on “Download Statement”. Instructions will be provided on the multiple ways you can receive your statement there.
How can I add or change my insurance? Will you bill my primary and secondary insurance carriers?
Yes, Texas Radiology Associates will submit the bill to your insurance carriers first. We will also include Worker’s Compensation and Automobile insurance. You can log into the Patient Portal to modify or add multiple insurance policies to your account.
If you have a secondary insurance company, a claim will be sent to the secondary insurance company after the primary insurance company pays first. You are then required to supply the pertinent billing information that the secondary insurer may require.
Why did my insurance pay only a part of my bill?
Most insurance plans require that you pay a co-payment, coinsurance or deductible for your health care expenses. Please contact your insurance company for further questions about your health care coverage. You may also log into our Patient Portal to ensure you have added your insurance carrier(s).
How can I pay my bill or set up a payment plan?
If you log into the Patient Portal below with your details, you can find the option to pay your bill or set up a payment plan and make an initial payment. PatientFolio accepts all major credit cards.
I am unable to log into the portal with the details I have provided.
For technical assistance, please call the following number: (972) 474-8974
Did you know?
7 out 10
7 out of 10 patients prefer to communicate electronically with their medical providers
Texas Radiology Associates work cohesively with hospitals and referring physicians to provide the highest level of radiology services.
For your convience we implemented an online patient portal that allows you to have full access and control of your statements, payments plans and more. Visit our patient portal here